Frequently Asked Questions

Everything you need to know about shopping with Golden Discs.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy for physical media?

We offer a 30-day return policy for most items. To be eligible for a full refund, items must be unopened and in their original shrink-wrap packaging. Defective items can be exchanged for the same title.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do you ensure discs aren't damaged during transit?

We use specialized, reinforced cardboard mailers and protective bubble wrap to ensure your discs arrive in pristine condition without cracked cases or surface scratches.

Can I track my shipment?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.

Do you offer international shipping?

Yes, Golden Discs ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.